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Cognitive frames in corporate sustainability: Managerial sensemaking with paradoxical and business case frames

机译:企业可持续发展中的认知框架:具有矛盾和商业案例框架的管理意识形成

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摘要

Corporate sustainability confronts managers with tensions between complex economic, environmental, and social issues. Drawing on the literature on managerial cognition, corporate sustainability, and strategic paradoxes, we develop a cognitive framing perspective on corporate sustainability. We propose two cognitive frames—a business case frame and a paradoxical frame—and explore how differences between them in cognitive content and structure influence the three stages of the sensemaking process—that is, managerial scanning, interpreting, and responding with regard to sustainability issues. We explain how the two frames lead to differences in the breadth and depth of scanning, differences in issue interpretations in terms of sense of control and issue valence, and different types of responses that managers consider with regard to sustainability issues. By considering alternative cognitive frames, our argument contributes to a better understanding of managerial decision making regarding ambiguous sustainability issues, and it develops the underlying cognitive determinants of the stance that managers adopt on sustainability issues. This argument offers a cognitive explanation for why managers rarely push for radical change when faced with complex and ambiguous issues, such as sustainability, that are characterized by conflicting yet interrelated aspects.
机译:公司的可持续性使经理面临复杂的经济,环境和社会问题之间的紧张关系。利用有关管理认知,公司可持续性和战略悖论的文献,我们发展了关于公司可持续性的认知框架观点。我们提出了两个认知框架(一个业务案例框架和一个悖论框架),并探讨它们在认知内容和结构上的差异如何影响意义形成过程的三个阶段,即对可持续性问题的管理扫描,解释和响应。我们将解释这两个框架如何导致扫描的广度和深度不同,就控制感和问题价而言的问题解释不同以及管理者考虑到的关于可持续性问题的不同类型的响应。通过考虑替代的认知框架,我们的论点有助于更好地理解有关歧义的可持续性问题的管理决策,并发展了管理者在可持续性问题上采取的立场的潜在认知决定因素。该论点提供了一种认知解释,说明了为什么管理人员在面对复杂且模棱两可的问题(如可持续性)时却很少要求进行根本性变革,而这些问题的特点是相互矛盾但相互关联。

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